Ecommerce Services

We follow a structured method enhanced by capability building of both people and technology.


Key Elements

Ecommerce Business Plan

Strategy: Market + Opportunity Analysis. A proactive digital strategy and well-defined positioning are essential if you want to stand out in your market.

Key Elements of the eCommerce Business Plan

  • SWOT Analysis (Strengths / Weaknesses / Opportunities / Threats)
  • End-to-End eCommerce Process Analysis:(Fulfillment, Returns processing, Omnichannel initiatives, Human Resource Planning, etc.)
  • Strategic Analysis: Digital Marketing Strategy
  • Profitability plan: margins, top line and bottom line
  • Content Strategy Analysis and recommendations
  • Product/Service Offering Analysis
  • eCommerce Operationalization Plan

eCommerce capability

The backbone of our business is our ability to develop, implement and integrate world-class eCommerce capability. Properly implemented, your eCommerce platform will help you bridge the gap between how you sell today and what customers expect in the digital economy.

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Merchandize Across Channels +Platforms

To convert, Product Content/Information/Experiences MUST be consistent across channels

  • Cross-sell + Upsell
  • Descriptions
  • Images Attributes
  • Sizes / measurements
  • Shopable Lookbooks
  • Fitment specs
  • Keywords
  • Brand attributes
  • Marketing copy
  • Fitment specs
  • Ingredients/composition
  • Shipping dimension/specs
  • Size guide and compatibility
  • SKUs/number/model/ISBN/etc

Key Elements

  • Client acquisition campaigns
  • Media Campaign
  • Email Marketing
  • SEO
  • SEM
  • Channel Alignment
  • Automated Marketing
  • Affiliate Programs
  • Sales Promotions

Advisory Services

Balance Top Line + Bottom Line by Leveraging
Our Expertise + Experience

To convert, Product Content/Information/Experiences MUST be consistent across channels

  • Strategic Planning 
  • Analysis and Optimization
  • Promotion + Sales Strategy
  • Drop-Shipping Implementation
  • Return Policy Optimization
  • Order Management System (OMS)
  • Client Loyalty and CRM
  • Operational Efficiencies
  • Logistics Flow + Process Analysis
  • Fulfillment Best Practices
  • Marketplace Strategy
  • Content Strategy
  • Marketing Automation
  • UX Audit + Optimization
  • Customer Service

Advisory Services

Updates, upgrades, security patches, managing peaks, load-balancing, anticipating and protecting your platform from downtime.

eCommerce support includes:

  • Help Desk
  • 24/7 Technical Support
  • Performance Monitoring
  • Updates and Maintenance
  • Portal access with Ticket Overview + History
  • Telephone Support (during business hours)