Retailers sell goods to individual customers to a particular location. In this pandemic situation, some of you are very much affected. Now a day, e-commerce has a great impact on the retail industry. It’s proven that more or less 90% of customers read online reviews before making the final decision on what product or service to buy. So if you want to involve in e-commerce you will attract new customers from different location and your business can grow beyond your neighborhood. E-commerce will also help your brand get more awareness in the online landscape. With an eCommerce, you have the ability to track your customers’ buying habits. What products are they most interested in? When are they likely to buy?
Challenges
- Online Identity Verification
- Attracting the Perfect Customers
- Customer Experience
- Customer Loyalty
- Converting Shoppers into Paying Customers
- Competition & Competitor Analysis
- Price & Shipping
- Product Return & Refund Policies
- Choosing the Right Technology/Partners To Fix Your E-commerce Challenges
How to overcome from these challenges
- Opt for Flexible Technology
- Support Cross-border and Global Sales
- Adopt a Mobile-First Approach
- Create a Seamless Brand Experience
- Integrate Advanced Analytics
- Experiment with Ideas
- Outsourcing Talent
- Look for Social Commerce Opportunities
- Develop a Secure Marketplace
- Ensure Efficient Supply Chain Process
