Toll free number
Get a 1800 toll free number in just 10 minutes
Make it easy for your customers to connect with you. Give your business the credibility it deserves. Claim your 1800 toll free number today
- 24*7 customer listening
- Call recording: All calls recorded and stored on a secure cloud for quality performance and training purposes.
- No ringtone. Will Start With Welcome greetings!
- Boost your employees’ productivity
- Sell 30% more with toll free number
- Caring brand image. Better customer retention
- A base for business scalability
Build a strong image in market
Take your business to the international market
Local Virtual Number
Get a virtual phone number of your domestic country and manage your customer calls remotely. Map several phone numbers behind your virtual number and allow your team to attend multiple calls simultaneously.
International Virtual Number
Get phone number for any country of your business operation and establish your global presence. Get international business phone numbers for multiple countries and give your customers a personalized experience.
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Features of toll free number
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Live panel:
See all your toll free number call logs in the live call dashboard.
CRM integration:
Integrate your toll free number with the CRM you are already using.
IVR menu:
Welcome customers with custom messages and connect them with the right agents.
Call recording:
All calls recorded and stored on a secure cloud for quality performance and training purposes.
Remote teams:
Cloud-based toll free number lets your support agents work from anywhere.
Call reports:
Get daily call analytics reports by email or SMS for better business decisions.
Virtual Number
Map several phone numbers behind your virtual number and allow your team to attend multiple calls simultaneously.
Attend calls anytime, anywhere
One business number for multiple platforms
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Basic Phone No. v/s Virtual Phone No.
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Multiple departments,
DIFFERENT NUMBER
With a single contact number, your agents can attend only call at the same time.
There are high chances of missing calls when your agents are busy or unavailable.
Calls have to be manually transferred which will make the callers wait on hold for long and will result in bad on-call experience
Different departments or branches will have different contact numbers and each will have to be advertised separately.
Multiple departments,
ONE NUMBER
With a single contact number, your agents can attend only call at the same time.
The chances of missing customer calls are very low with a virtual phone number.
Callers can connect with their concerned department directly with the IVR menu.
Need for publishing multiple business numbers for different branches is eliminated.
Call recording
Call recording system
Record your customer conversation for effective monitoring of your agents' on-call performance.
Monitor and improve your team performance
Lifetime secure storage on the cloud
Benefits of Call Recording
Quality control:
Monitor how your agents are interacting with customers on call & make key changes accordingly.
Key insights:
Understand your callers’ expectations & requirements better, by listening to their conversations.
Impactful training:
Train your agents for the expected way of dealing with customers by exemplifying recorded conversations.
Future evidence:
Resolve your customer disputes by listening to the recorded calls and exact conversations.
Customer satisfaction:
Get insights from recorded calls, understand your customers’ requirements & serve them better.
Regulatory compliance:
With recording of calls ensure that your business complies to all such related regulatory norms.