Refund Policy

Last Updated: April 30, 2026

At Enterprise Automation, we strive to ensure our customers are completely satisfied with our platform. We understand that sometimes our service might not be the perfect fit for your business needs.

1. Eligibility for a Refund

We offer refunds under the following conditions:

- The refund request is made within 7 days of the initial purchase.

- Your account reflects minimal usage since the payment was processed. We determine minimal usage by analyzing the number of campaigns created and messages sent.

- You have encountered technical issues that our support team cannot resolve.

2. Non-Refundable Scenarios

Refunds are generally not granted if:

- The 7-day refund window has passed.

- You have actively utilized the platform (e.g., sent significant numbers of review requests or processed many customers).

- You are renewing a subscription, or your subscription auto-renewed because you forgot to cancel.

3. How to Request a Refund

To request a refund, please contact our support team at support@enterpriseautomation.in. Please include your account email address and the reason for your refund request.

4. Processing Time

Refund requests are typically reviewed within 1-3 business days. Approved refunds will be credited back to your original payment method. Depending on your financial institution, it may take an additional 3-7 business days for the funds to reflect in your account.